This privacy policy explains how Linguistic Legends processes personal data for its language courses, tutoring, and related website services in Colombia.
Subject to legal limits, individuals may request access to their data, correction of inaccurate information, deletion where appropriate, or objection to certain processing. We may ask for information needed to verify identity and to understand the request.
To exercise a privacy right, the requester should provide enough detail for us to identify the relevant record and assess the request. If a request cannot be fully granted, we will explain the reason to the extent required by law.
Personal data is retained for the period needed to manage inquiries, enrolment, teaching, payments, progress review, and legal or accounting obligations. When data is no longer required, it is deleted, anonymized, or archived in a limited form where retention is still necessary.
The updated version will apply from the date it is posted unless a different effective date is stated. Where a change is material, we will take reasonable steps to make it visible through the website or other appropriate communication channels.
We may process identification and contact details, inquiry and enrolment information, level screening responses, timetable preferences, attendance records, payment-related records, and course progress notes. We may also collect technical data such as device, browser, and usage information when users visit the website or submit forms.
We receive data from forms, phone calls, email messages, center visits, and course interactions. Some technical information is generated automatically when the website is used, and limited information may be received from payment or service providers involved in processing a transaction or booking.
We may use essential cookies to support site operation, session cookies to maintain form or booking activity, and preference cookies to remember basic settings. If analytics or similar tools are used, they are limited to understanding site performance and usage patterns.
Users can usually block, delete, or restrict cookies through their browser settings. Where the site offers cookie controls, those choices should be used to manage preferences. Disabling some cookies may affect form submission, session continuity, or other site functions.
We use personal data to respond to inquiries, screen starting level, match learners to groups and timetables, confirm course terms, manage enrolment, deliver scheduled lessons and guided practice, review progress, process payments, maintain records, improve the website, and meet legal obligations.
We may share data with providers that host the website, process bookings, support communications, or handle payments. These parties are expected to use the information only for the services they provide to us and to apply appropriate confidentiality and security measures.
Personal data may be shared with public authorities when required by law, with payment or technical service providers that support our operations, and with professional advisers where needed for compliance, dispute handling, or recordkeeping. Any disclosure is limited to what is reasonably necessary for the relevant purpose.
